How long does it take for my order to process?
Please allow 7-10 business days for your order to ship. Don’t worry, we typically ship right away but in case were are re-stocking it may take a bit longer.
How do you ship packages?
Packages are sent via USPS Priority and First Class mail.
What if my magazine is rejected by the facility?
You will NOT be refunded for rejections. It is your responsibility to know what your facility rules are before you order. We do our best to filter through orders for allowable items. We will replace orders with allowable items unless you specify that there are special mail privileges in the notes section of your order.
Where do I put the inmate ID number?
You can put the ID number after the “LAST NAME” or you can leave it in the “NOTES” section on your order. For Example “John Smith 00A0000”
Can Federal Prisons have nudity?
No. Federal Facilities can only have the Viral Magazines which have no nudity.</divp
Which States can have Penetration?
NY State inmates and county jails only.
What if I want to reship my returned order in 2 separate packages?
You will need to purchase 2 “Reship” envelopes. Also specify your special requests in the notes.
What times are you open?
We are open Monday thru Friday from 10am – 6pm EST.
How do I track my order?
When your order is shipped, you will be sent an additional email including your tracking information. You can track it via https://tools.usps.com/go/
How many magazines can I ship my loved one at one time?
You should check with the facility before you purchase Gyro Magazine. You may need to place two separate orders or purchase an additional shipping envelope in the “Reshipping” section if the facility rules have limits on how many magazines can be received.
How to place a CASHAPP order?
To place a CashAPP order with GYRO you will need to send the payment to $MrGyro (you will see the GYRO logo). In the NOTES section of your CashApp order, please include NAME, ID, FACILITY ADDRESS and order information. You can also send a separate email with detailed order information to firstname.lastname@example.org.
My order was delivered but my loved one still hasn’t received it. What happens now?
Once a magazine is DELIVERED to the facility you will need to contact the facility for further information. What we do know, is the magazines typically go through a process called Media Review before they are distributed to the inmates. This process does cause a delay in actual delivery to your loved one.
Why do you substitute magazines?
We substitute magazines that are unallowable for allowable issues. That means that if a magazine with nudity is being sent to a place that doesn’t allow it, we will replace it with an allowable issue. We also substitute magazines if there is no order form with the facility check. If we do not receive the order form with the payment we will send the newest magazines we have in stock.